Need help with your Impact Wolves service, account, or software? Our support team assists with PPC management, PPC campaign support, campaign performance, tracking, and service-related assistance, and general service questions.
Select the area related to your request and share the relevant account details when contacting our team. This helps us understand your issue clearly, review the correct platform or campaign, and provide the right support without unnecessary delays.
For questions related to your managed advertising account, PPC campaigns, reporting, and related platform features, we can assist with:
If your issue relates to an active campaign or service, include the relevant account, marketplace, campaign, or product details when contacting support.
Our Amazon PPC platform connects authorized Amazon sales, traffic, inventory, listing, and advertising information to support PPC management and reporting.
The platform reduces manual Seller Central report handling and provides our PPC team with more current information for campaign management.
Amazon authorization is available only to eligible Impact Wolves PPC management clients.
You must be an active client before connecting an Amazon seller account. Our system verifies client eligibility before starting the authorization process.
If you are having trouble connecting your Amazon account, include:
Impact Wolves limits access to platform information according to employee responsibilities and uses security controls for systems handling client and Amazon information. Amazon information retrieved by our platform is used internally and is not shared with outside parties for independent use. The system is designed around data minimization and does not require buyer personally identifiable information or individual customer information.
Answers to common account, software, dashboard, and Amazon connection questions.
Please include:
For PPC campaign questions, reporting, billing, or service-related requests, our support team can help direct your request to the appropriate team.
For urgent issues affecting active advertising campaigns or account access, clearly mark your request as Urgent and include the affected account.
Providing these details helps our team investigate your request more efficiently.
